Simple, to cancel an order, under Account, go to My Orders. Check the Awaiting Shipment order and click on Cancel Order. The Request Order Cancellation Window will pop up and you can just select a relevant reason regarding your cancellation. As soon as the cancellation is requested, you just have to wait for the seller’s response.
Aliexpress NOT Refunding Lost Packages. Issues & Disputes. I have a package lost, never arrived and the last tracking is "2020.09.11 12:37 (GMT-7): Departed country of origin". I opened a dispute before expire, I show the tranking information provided by Aliexpress and 17track. Aliexpress refused they INVENTED this: "The tracking information
Then it will be returned to the seller/sender, after a while. you do not have to pay Return shipping, but getting a refund is quite difficult. At worst you lose your money. The seller needs to confirm that he got it back and some simply don’t. Please check our introduction to the Aliexpress sub.
Agree to cancel the dispute only in case the seller extends your buyer protection. It will allow you to open the dispute again in case the product doesn’t reach its destination. To cancel the dispute, go to dispute details and click the button in the bottom left corner. Be careful: don’t cancel the dispute if the protection expired! The dispute can be opened within 15 days following the order’s status change (from “Awaiting receipt” to “Finished”). See how to open the dispute for a finished order: Log into your AliExpress account. Go to the My Orders page. Click the View Detail link above the order you want to open the dispute for.
During that window of time, all you have to do is to click on the “ Cancel order ” button next to the order that you want to cancel. Then in the drop-down list, select one of the available options for canceling the order. Click in the “Cancel order” button to cancel buying if you still not complete the payment.
Solutions: Option 1: Please continue to wait for 2 days. Response time: 2 days. Please wait in patience and confirm with us whether you have received the goods when purchase protection time ends. Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit
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    • if i cancel order on aliexpress do i get refund